Terms of Use

Signet Hospitality Private Company (I.K.E) (hereinafter "Signet") would like to thank you for your interest and for visiting our platform Signet Hospitality (the “Platform”).

Please read carefully the following terms of use. By using the platform, either through our website signethospitality.com or through our application signet hospitality app, we consider that you have read, understood and fully accepted, without reservation, its terms of use. If you do not accept any of these terms, please promptly exit the platform and refrain from using it.

The content of the platform is intended for adults and is not designed for use by minors.

1. The platform

1.1 To whom it is addressed - How it works

The Platform is addressed to employees in the catering businesses, who wish to become members - subscribers for a semi-annual or annual subscription fee, providing them with exclusive discounts, offers and benefits from partner businesses.

In particular, businesses belonging to one of the following categories may register in the Platform and submit offers and discounts:

1. Catering establishments such as restaurants, cafes, bars, taverns

2. Tourism businesses such as hotels and accommodations

3. Retail businesses selling wine, alcohol and fine food shops (delicatessen)

4. Small producers specialising in wine and alcohol

5. Import companies or distributors of alcohol and wine

6. Merchants specialising in the tourism and catering sector (such as material technical infrastructure)

7. Online platforms and schools specialising in catering and tourism

The offers displayed on the Platform vary and are defined by the respective catering businesses depending on availability, the percentage of the offer, the maximum number of persons per table and other functions related to the respective businesses.

Once the registration and verification process are completed (see below under 1.3), subscribers can utilise an available offer at each participating business, informing them that they are Platform subscribers. Upon arrival at the store, the subscriber must enter the application, generate a unique code provided by the Platform, and present it to the store's employees to receive the respective discount or offer. A similar process will be followed by tourism businesses, affiliated retail businesses, small producers specialising in alcohol and wine and merchants specialising in the tourism and catering sector.

Each subscriber can claim as many offers as they wish for as long as their subscription is active.

1.2 The Account

In order to become a subscriber to the Platform, one must register by creating an individual user profile through our website signethospitality.com or through our signet hospitality app. Each user must keep their profile details confidential and inform us promptly in case they suspect any unauthorized use of their account. Signet is not liable for any loss suffered by the user/subscriber due to unauthorized use of their account credentials by third parties.

Upon registration, each user accepts the Terms of Use, the Privacy Policy and the Cookie Policy.

During registration, each user must provide us with an email address so that we can send them a link to verify their email address allowing them to log into their account. They may also log in to the Platform using their Google account or social media accounts.

Subscription shall be activated once the registration email, payment details and verification are successfully confirmed in accordance with paragraph 1.3. Once the verification process is completed the user acquires a non-exclusive, non-transferable, personal, limited license to access and use the Platform and its features. This license does not constitute in any way a transfer of title or right on the Platform and is subject to the following restrictions: The user cannot alter the website or the application and the features thereof or reproduce or publicly present or distribute or in any other way use the Platform or our logo for any public or commercial cause. By accepting these terms, the users agree not to transfer or assign their rights or obligations and not to proceed with any unauthorised commercial or other use of the Platform for any cause other than the cause described in these terms. By accepting these terms, the user acknowledges that the availability of the application depends on a third party provider from whom the user acquires the license to use applications (e.g. Apple app store, Google play etc) but the present terms relate exclusively to the user and Signet and not the respective app store. The user is exclusively responsible to perform the necessary or available updates to the software of Signet app in order to use the updated and optimised version thereof at all times.

1.3 Verification process

Before becoming a subscriber, Signet will verify that the user works in a catering business. The verification can be done in one of the following ways:

· By sending a PDF document through the Platform from the social security fund (EFKA) containing the user's personal details as well as the details of the business in which they work, proving they are an employee in the catering sector.

· Via the website using the same process.

In case a subscriber ceases to work in a catering business, they must inform us via email within five (5) days at the latest.

Signet reserves the right to contact a user/subscriber's employer at any time or to request additional information or documents from the user/subscriber in order to verify their personal details or confirm that they indeed work in a catering business.

1.4 Subscription

The subscription cost is €23.99 per year or €14 per semester and is paid via Stripe. The cost and payment methods of the subscription may change from time to time.

The subscription duration is semi-annual or annual and is automatically renewed unless canceled at least 24 hours before expiry. Prior to the automatic renewal, you will be informed about it, the duration of your subscription renewal and the relevant cost.

In case someone wishes to cancel their subscription, they will still have access to the Platform and its offers for the entire period for which they have paid the subscription. The subscription fee is non-refundable unless otherwise provided herein.

Upon payment of the subscription, each subscriber has access to all the offers and benefits posted on the Platform. As soon as someone registers on the Platform and pays their subscription fee, we will hold the subscription amount until we verify that they are employed in the catering business according to the methods mentioned above. If it is not verified that someone is employed in the catering business, the commitment of the amount is cancelled.

A verified user has the right to withdraw within fourteen (14) days from the time they gain access to the Platform. In this case, the subscription is non-refundable unless during this period the subscriber has only used one (1) offer and has not previously registered on the Platform. In order to exercise your withdrawal right, please contact us at info@signethospitality.com.

Signet reserves the right to refuse or cancel the subscription of a subscriber if, in its sole discretion, it deems that the subscriber engages in unauthorised, illegal, non-compliant, fraudulent use of the Platform or if it has determined that they are not entitled to use the Platform, have exhibited illegal, abusive or non-compliant behaviour in the respective catering business, have used the Platform in an illegal, unauthorised or non-compliant manner, or in a manner contradicts these terms, in order to take advantage of the offer for individuals who are not certified subscribers, or for any other reason Signet deems in its absolute discretion.

A subscription, its benefits or the associated offers are neither transferable nor redeemable for cash.

2. Personal Data Protection

Signet collects and processes the personal data of subscribers in order to improve the functionality of the Platform or to respond to their requests in accordance with the applicable Greek and EU legislation

For more information on the processing of personal data by Signet, please refer to the Privacy Policy available here https://signethospitality.com/privacy-policy.

3. Cookies

Cookies are small files that are sent along with the pages of this website and are stored by your browser on the hard drive of your computer or other device. For more information about the cookies used by the Platform, you can refer to the relevant policy available here https://signethospitality.com/privacy-policy.

4. Intellectual Property Rights

The texts, images, graphics, videos, photographs, presentations, drawings, files and the content of the Platform in general are the intellectual property of Signet and are protected by the applicable legislation for the protection of intellectual property rights. Consequently, it is prohibited to copy, modify, reproduce, republish, upload, retransmit, or distribute any element of the Platform by any means.

Images of products or services, which may be mentioned on the Platform and bear the trademark of third parties, are the intellectual property of third parties and are protected accordingly.

5. Limitation of Liability

Signet shall not be liable in case the description of an offer is not accurate, or if the offer is not available for any reason from the associated business, or if the associated business rejects or cancels the reservation or offer for any reason.

The information provided by the Platform should not be construed as an inducement to engage specific actions or refrain from action. You visit this Platform and take any kind of action based on the information contained therein on your own initiative and responsibility.

We make every effort to ensure that the information provided through the Platform is available, accurate and up-to-date. However, such information may contain errors and inaccuracies and Signet makes no explicit or implied warranty that the content of the Platform will be provided without interruption and without errors or inaccuracies.

In no event shall Signet be liable to any person for any direct or indirect, positive, consequential or incidental damages arising from the information on the Platform or resulting from the use or inability to use, the lack of availability, the untimely updating of content as well as the consequences of any act or omission of its users, arising as a result of such use. The exclusion of Signet's liability also includes the causing of any damage from the transmission of any virus to the user's electronic equipment.

The use of the Platform is only possible in accordance with the present terms. In case of unauthorized use of the Platform, you are obliged to indemnify Signet for any loss, expense, damage, and cost (including the reasonable remuneration of its legal advisers), arising from the violation of these terms of use.

6. Other Terms and Conditions

In the event that any of these terms are found to be illegal, void or unenforceable, they shall be deleted, shall be deemed as never registered, and under no circumstances, shall they affect the validity, binding effect and enforceability of the remaining terms and conditions.

Signet may at any time modify or delete, at its absolute discretion, the terms of use of the Platform, in whole or in part, and any such modification or deletion shall be deemed to be binding on its users from the moment such changes appear thereon. Therefore, frequent review of these terms is recommended.

The Platform may occasionally be inaccessible due to upgrade work or technical issues. Signet cannot predict the periods of inaccessibility of the Platform, nor can it possibly know in advance or control their duration in any other way.

In any case, Signet is entitled to temporarily suspend or permanently terminate the operation of the Platform in whole or in part.

7. Links to other websites

This Platform may refer to or provide access to other websites. Signet does not control and is not responsible for the content, availability, personal data protection policy or operation of such websites.

Signet in no way endorses, promotes, approves, recommends, accepts or is in any way bound by the content of websites to which it refers or to which it is linked.

8. Applicable Law – Jurisdiction

These Terms of Use and the operation of the Platform are governed by Greek law. Any dispute relating to its use and/or content shall be exclusively resolved by the Courts of Athens

9. Contact

For inquiries regarding any aspect of the Platform, please contact us using the following contact details:

Signet Hospitality Private Company (I.K.E.)

39 Leosthenous street,

P.C. 12136, Peristeri,

Athens

Website: signethospitality.com

Email: info@signethospitality.com

Telephone: +306937158481